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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jacob Faber

January 10, 2025

5  out of  5
rating by Jacob Faber
"Richard Keller helped me with the whole process; he was really informative and patient. It seemed like he actually enjoys his job. I would definitely choose him again if I ever needed to."
We responded:
"Jacob-thank you for the nice words....we love taking care of our customers! Walk in-Call in-Click in"
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Phil Wells

December 14, 2024

5  out of  5
rating by Phil Wells
"Richard and his team have provided exceptional service to our family for nearly 20 years. They are always accessible and responsive, offering valuable guidance on policy questions and strategies. Their support spans Home, Auto, and Life insurance, making them a trusted and appreciated partner."
We responded:
"Thank you Phil! We love taking care of our customers!"
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Walterra Polson

December 12, 2024

5  out of  5
rating by Walterra Polson
"Nick was wonderful to speak with. He’s very relatable and answered my endless questions. I’m thankful for his care and time spent assisting me."
We responded:
"Thank you, Walterra, for your kind words about Nick! I'm glad he could assist you and answer all your questions. We appreciate your feedback and are always here to help with any future needs."
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Shelly Bullen

December 12, 2024

5  out of  5
rating by Shelly Bullen
"I worked with Nick Ebert for some insurance quotes. He was very friendly and efficient with his response. I would recommend him for any of your insurance needs."
We responded:
"Thank you Shelly for your kind words of support....Very happy that Nick was able to help you. We love helping our customers!"
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Robin Murphy

December 11, 2024

5  out of  5
rating by Robin Murphy
"Everyone at Richard’s office is great, easy to work with and very helpful. Nick has been absolutely amazing at not only helping with our needs but has went above and beyond in helping my sons get set up with their own policies, making sure they not only get the coverage they need but making sure it’s also affordable."
We responded:
"Thank you, Robin, for sharing your experience! I'm happy to know that our team has been helpful and easy to work with. Nick is truly dedicated, and it's wonderful to hear how he has supported your sons in finding the right and affordable policies. We're always here to assist with any other insurance needs!"
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Katelyn Marker

December 10, 2024

5  out of  5
rating by Katelyn Marker
"Everyone at Richard Keller's office is wonderful but I really love working with Tara and Nick. They are both incredibly responsive and quickly answer any questions/concerns that I have. I find it super helpful that I can just text Nick and he can handle any changes I need to make. No need to log in to my account or do it myself!"
We responded:
"Katelyn, Thank you for your kind words! We love helping our customers navigate the insurance world! "
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Katarina Gramenz

December 10, 2024

5  out of  5
rating by Katarina Gramenz
"Agent Mike at this office was awesome helping me navigate coverage!!! This office is the absolute best!!! Thanks!!!"
We responded:
"Mike and our team are happy to have been able to assist you with your coverage needs, Katarina. Your positive feedback means a lot to us. If you ever need further assistance, don't hesitate to reach out. Thanks again!"
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Carol Duffy

December 10, 2024

4  out of  5
rating by Carol Duffy
"They took time and explained all my questions, they gave good advice. Thank you"
We responded:
"Carol, thank you for your kind words! I'm glad we could take the time to answer all your questions and provide helpful advice. Your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Heather DeLucia

December 7, 2024

5  out of  5
rating by Heather DeLucia
"Mike provides exceptional service. He made sure I had the most complete package that was financially manageable."
We responded:
"Heather, thank you for your wonderful feedback! I'm glad to hear that Mike provided exceptional service and helped you find a comprehensive package that fits your budget. We appreciate your trust in our team and are here for any future needs or questions you may have."
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Jennifer Wilt

December 6, 2024

5  out of  5
rating by Jennifer Wilt
"Amy and Nick at the Richard Keller (N. Dixie Dr.) location are two of the most wonderful people I have dealt with in the insurance business. I can text them, call them , and leave them a message. They have never failed to answer my questions, or not returned my request for a call back. When I first signed up with State farm at this location, my phone would not send their call through because it thought it was a Spam call. Nick and Amy took the time out to text me and say hey your phone is going to voicemail. We are trying to get a hold of you as requested. We worked out a comprise, so for a while Nick or Amy would text me saying hey we have a minute you can call us now to which I did so. Even though they were a contact in my phone they still couldn't get through to me. But now that my phone lets their call through, I never miss a call from them. I like how Amy helped me with set for their app and drive safe and save app my very first day. I was in there with my son so the appointment took twice as long😂 Amy did not care though. I recommend going to State farm and talking to Amy and Nick if you ever need to switch insurance companies. They are a definite pleasure to deal with, talk with, and send pictures of your dog to."
We responded:
"Jennifer, thank you so much for your wonderful review! I'm glad to hear that Amy and Nick have been able to assist you so effectively. It's great to know that their dedication and personalized approach have made a positive impact on your experience with us. We appreciate your recommendation and are always here to help with any future needs. Feel free to reach out anytime!"
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Justin Cook

December 5, 2024

5  out of  5
rating by Justin Cook
"Richard and his team are the best. They're always there when you need them. Just like a good neighbor. Nick is the best customer service representative and agent, they have found me the best discounts, I highly recommend Richard and his team to anyone that is considering getting any type of insurance."
We responded:
"Justin, thank you for your wonderful review! I'm glad to hear that our team, especially Nick, has been able to assist you effectively and find great discounts. Your recommendation means a lot to us. We're always here to help with any of your insurance needs."
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Sharon Mann

December 5, 2024

5  out of  5
rating by Sharon Mann
"I spoke to nick at Richard kellers state farm office. Very respectable and professional. He went above and beyond with all my questions I had for auto and home insurance and now life insurance. He provided me with great rates and I just feel nick ebert is an assest to Richard kellers state farm insurance company. He was so polite and he really listened to me about all my concerns. We need more agents like Nick in the insurance business. Ty, Nick!!!"
We responded:
"Hi Sharon, Nick is indeed a valuable member of our team, and I'm glad he could assist you with your insurance needs. It's wonderful to know that you felt listened to and that your concerns were addressed professionally. We appreciate your feedback and look forward to continuing to serve you. If you have any further questions or need assistance, please don't hesitate to reach out!"
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Will Camp

December 5, 2024

5  out of  5
rating by Will Camp
"Nick Ebert is the man, if you are looking for someone who truly goes the extra mile... HE'S YOUR GUY ! I would and, presently send everyone that I know to him. When you call in to get set up you need to ask for him. I also have Personally met Richard, talk about a cool guy. If I could give higher than a 5- Star rating I would"
We responded:
"Thank you Will! We love taking great care of our customers!"
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Deshaun

November 22, 2024

5  out of  5
rating by Deshaun
"Thanks for the help Mike"
We responded:
"Thanks for the great feedback, Deshaun! We're happy Mike could assist you. If you need anything else, don't hesitate to reach out!"
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Breece

November 20, 2024

5  out of  5
rating by Breece
"If you need an insurance guy, call Mike at Richard Keller's office. He knows his stuff, efficient, and made switching seamless. Thank you for all your hard work for me Mike!!"
We responded:
"Thank you, Breece, for your fantastic review! We're glad Mike could assist you efficiently and make the switch seamless. Your appreciation means a lot to us. If you need any further assistance, our office is always here to help. - Richard Keller - State Farm Insurance Agent, Dayton, OH"
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Sarah Mcintyre

August 31, 2024

5  out of  5
rating by Sarah Mcintyre
"Mike was amazing!"
We responded:
"Sarah, thank you for your review! I'm glad to hear that Mike provided amazing service. We appreciate your feedback and look forward to assisting you with any future needs. - Richard Keller - State Farm Insurance Agent, Dayton, OH"
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Michael Sanders

June 26, 2024

5  out of  5
rating by Michael Sanders
"Richard is a great guy who will go the extra mile to help with your retirement planning or insurance needs."
We responded:
"Michael, I am happy to hear you enjoyed working with our office. Thank you for your kind words and for choosing our office for your insurance services. I look forward to assisting you further in the future! - Richard Keller - State Farm Insurance Agent, Dayton, OH"
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SCOTT WARNER

June 16, 2024

5  out of  5
rating by SCOTT WARNER
"A pleasure to meet with Richard and a very informative meeting as well."
We responded:
"Scott, I'm pleased to hear you found our meeting informative! I'm grateful for the opportunity to assist you with your insurance needs. If you have any questions in the future, feel free to reach out. Thank you for choosing our office! - Richard Keller - State Farm Insurance Agent, Dayton, OH"
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Glenna Craft

May 7, 2024

5  out of  5
rating by Glenna Craft
"Richard is kind and understood our needs! He was not a pushy insurance agent like I have had in the past, but someone who helped us with exactly what we wanted. He was patient and answered all our questions. Would recommend him to anyone!"
We responded:
"Thank you Glenna for the kind words! We love to help our customers!"
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Kevon Dapore

April 20, 2024

5  out of  5
rating by Kevon Dapore
"I want to express my gratitude to Richard Keller, Amy and the staff at the agency. They have been our family. My wife Brenda and have had a dark cloud following us for years. We have encountered three car accidents, tornado and an unfortunate injury to one of our family members and had to file claims on them. My wife Brenda was in a car accident back on December 4th 2023. She was severely injured and was in and out of the hospital for the last four and a half months. Unfortunately we lost her yesterday. It is sad that someone that was so good hearted had to lose their life from someone who had no drivers license or insurance and wasn't even his car had to take a life and only cited for failing to obey a traffic signal, no operator license or insurance. Everyone at Richard Keller's office has been very supportive and there when we needed them. Thank you for everything sincerely Kevon Dapore"
We responded:
"Kevon, thank you for the kind words.....We love helping our customers!"
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Joshua Sizemore

April 19, 2024

5  out of  5
rating by Joshua Sizemore
"I'd recommend utilizing Richard Keller and his team at State Farm for insurance needs. He is knowledgeable, very easy to work with, and can help guide on different options. Most importantly, when incidents do occur, he is there to walk you and your family through the challenges and help get your footing again."
We responded:
"Thank you Joshua! We love helping our customers!"
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Cindy Whitaker

April 19, 2024

5  out of  5
rating by Cindy Whitaker
"Richard Keller helped us review & change our life insurance policies recently. He was extremely helpful & informative!! We appreciated his help & understanding of our needs!! We love State Farm & have confidence & trust in Richard to handle all our needs whether it concerns our house, cars or life insurance!!"
We responded:
"Thank you Cindy! We love helping our customers!"
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Deborah Wagers

January 20, 2024

5  out of  5
rating by Deborah Wagers
"Richard is always going the extra mile for his clients. I am grateful to have him as my agent."
We responded:
"Thank you Deborah! We love our customers!"
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Brian Magreevy

August 18, 2023

5  out of  5
rating by Brian Magreevy
"Amy (Office Manager) saved me hundreds of dollars when she switched my insurance policies over to State Farm. I was even able to pick-up extra insurance (renter's insurance). She does a great job and I was able to get everything I needed right over the phone."
We responded:
"Thank you Brian! We love helping our customers!"
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Jeff Milby

January 29, 2023

5  out of  5
rating by Jeff Milby
"My agent retired and Richard took my account very knowledgeable.Not trying to sale me everything definitely explains all of my policy"
We responded:
"Thank you Jeff! We LOVE our customers and want to be here to help with everyday risks!"